Services

Services

IT'S ALL ABOUT THE SERVICE!

Our dedicated service team is ready to meet your service needs throughout Ohio, Kentucky and Indiana. ABS services all the products we sell as well as many of our competitor’s products; ATM’s, Cash Handling Equipment, Check Processing Equipment, Shredders and Graphic Equipment.

Maintenance Service Agreements:

Our maintenance contracts are the most comprehensive offered in our industry. Under our agreements all potential problems are covered.

  • Failure and periotic service is covered
  • Loaner machines are available when issue can’t be addressed with on-site service.
  • Priority on-site service. As a service agreement holder you go to the front of the line.
  • Most on-site service is performed in one business day.
  • Service Agreements allow you to avoid unexpected expenditures.

On-Site Non-Contract Services

ABS Money Systems provides on-site, timely and material service.

  • Most on-site service is performed in 1-2 business days.
  • On-site service calls are charged by service zone (a flat fee) for the first hour. Any additional time is billed in 15 minute increments.
  • All service is covered under a 30 day warranty.

Depot Service

ABS Money Systems provides a depot service to customers who want a cost effective alternative to on-site services.

  • The customer is provided a loaner machine.
  • The customer’s machine is repaired at our shop at our zone one rate. Saving the customer travel time charges.

Hot Swap Program

The hot swap program is a unique service program where a customer keeps an inventory of working machines at our warehouse. Upon the request of the customer, ABS ships a replacement machine to an office to replace the non-working machine. The non-working machine is sent back for service and returned to the customer’s inventory. This service program has been a proven method for saving money and time while eliminating the need for on-site field service for many countertop machines.

  • ABS has designed a special box to Depot and Hot Swop machines. This box insures safe shipping. Examples of machines for these services are currency counters, discriminators, check protectors and check encoders.

Call ABS today 1-800-227-5700

 

Learn how much we can save you on your next ATM contract

SAVE MONEY

With equipment service from ABS Money Systems
ABS Money Systems, Inc. has been in business for over 40 years, specializing in servicing the needs of our bank and credit union customers. We pride ourselves on delivering excellent service at a price our customers can afford. ABS services most of the industry's most popular brands, including Diebold, NCR, Cummins, Glory, De La Rue, Talaris, Brandt, Magner, Shinwoo and many others.

SAVINGS UP TO 25%

Many of our customers report savings up to 25% or more on their service contracts
After switching to ABS Money Systems! We can tailor the terms and structure of our service contract to meet the customer's individual needs and expectations.

Get Started

Call ABS Money SYstems at 1-800-227-5700
Our service technicians are professional, college-educated, and have over 100 years' combined experience.